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AeroCare Major Medical (formerly Major Medical)

   
Information provided by: the DRCOG Area Agency on Aging
AeroCare Direct offers patients an opportunity to purchase CPAP and respiratory equipment or supply purchases out-of-pocket without needing to go through insurance by offering flexible options to order CPAP supplies.
  • HoursMonday - Friday, 8:30am - 5:30pm
  • Area(s) Served:All Counties
  • Fees:Please contact provider for fee information.
  • Application Process:Call or visit website for additional information.
  • Eligibility Requirements:Please call service provider or visit website to learn more about eligibility requirements.
  • Payment/Insurance Accepted:Private Pay, Insurance
  • ADA Access:Please contact facility for accessibility information.

Languages

  • Please contact provider for languages spoken by staff.

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  based on 6 review(s)
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User Reviews

Never Again
10/6/2022 9:06:37 AM

Nothing but trouble from this company. Never get a straight answer. Continuous billing issues from the beginning. Improper billing and posting. Charging more than original agreement and approved Insurance. Tired of calling this company and them never fixing anything. I will never use this company again!! I will order supplies from someone else.
I Do NOT recommend this company
5/1/2023 12:40:59 PM

Terrible, Terrible service. Been waiting over 3 weeks to get a 4 wheel Walker from this company and I keep getting the run around about the documents they need. Which they’ve had for over a week now! And this is for a simple Walker I can’t imagine having to work with them for any type of life sustaining meds or equipment. Very disappointing.
Stupid is as stupid does
7/27/2023 9:09:18 AM

Absolute horrible customer service. They don’t return phone calls and they act like they are doing you a favor by allowing you to do business with them. They don't even say hello when you walk in! Used equipment that they provide is very old and has been used many times by others. They say they gave me a new POC unit but no box. It is extremely light on features- 2 min warm up time, cannot use and charge simultaneously and no spare battery. However they graciously offered to sell me one for $400! Do yourself a favor and use a different provider!
Beware
8/13/2023 6:39:33 PM

Terrible service. Did not follow-up on what they say they would do. Never able to deliver proper equipment. Placed unauthorized charges to my credit card.
Worst Company Ever
10/2/2023 8:52:25 AM

This is by far the worst company I have ever done business with. Customer service is non existant.
E. SPIEGEL
4/29/2024 4:27:06 PM

DO NOT DO BUSINESS WITH THIS COMPANY. These people have no business being in the healthcare industry. They have messed up their billing (billing my insurance company from one of their affiliates which is out of network instead from Rocky Mtn Medical). They were paid by my insurance company yet continue to try and collect from me. Muppets. How much time of mine have they wasted? Hours and hours...and even after they admit they are in the wrong they continue to send me bills. Muppets. DO NOT DO BUSINESS WITH THESE PEOPLE.

Record last updated: Sep 25 2023 2:19PM